Privacy Policy

Effective date: July 17, 2026  |  Last updated: July 17, 2026

MrGreen DC (“MrGreen DC,” “we,” “us,” or “our”) operates the website mrgreendc.com, our retail store at 4302 Connecticut Ave NW, Washington, DC 20008, and related pickup, delivery, and text messaging services (together, the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

  • Contact information — name, phone number, email address, and delivery address when you place an order, create an account, join our rewards program, or contact us.
  • Age and identity verification — date of birth and government-issued ID information, which we are required to verify under District of Columbia law before any purchase.
  • Order information — products purchased, order history, and preferences.
  • Technical information — IP address, browser type, and pages visited, collected through cookies and analytics tools when you use our website.

2. How We Use Your Information

  • To process and fulfill orders, including pickup and delivery.
  • To verify your age and identity as required by law.
  • To send order updates, delivery notifications, and receipts.
  • To send marketing messages from MrGreen DC only, and only where you have opted in.
  • To operate our rewards program, respond to inquiries, and improve our Services.
  • To comply with legal and regulatory obligations.

3. We Do Not Sell or Share Your Information for Marketing

We do not sell, rent, trade, or share your personal information with third parties or affiliates for their marketing or promotional purposes. Your information is used only by MrGreen DC to provide the Services described in this policy.

4. Text Messaging (SMS) Privacy

If you opt in to receive text messages from MrGreen DC (for example, order updates, delivery notifications, or promotional offers), the following applies:

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • All categories of personal information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
  • Message frequency varies. Message and data rates may apply.
  • Reply STOP at any time to opt out. Reply HELP for help, email info@mrgreendc.com, or call (202) 506-5779.
  • Mobile carriers are not liable for delayed or undelivered messages.

5. When We Share Information

We share personal information only with service providers who help us operate the Services — such as our point-of-sale and e-commerce platform, delivery logistics, payment processing, and the messaging platform that delivers our texts. These providers may use your information only to perform services for us and may not use it for their own marketing. We may also disclose information when required by law, regulation, or valid legal process, or to protect the rights and safety of our customers and staff.

6. Age Requirement

Our Services are intended only for adults 21 years of age or older (or qualifying medical patients under DC law). We do not knowingly collect information from anyone under 21, and we do not market to minors.

7. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand site usage and improve our Services. You can control cookies through your browser settings.

8. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information, and we retain it only as long as needed for the purposes described above or as required by law and DC cannabis regulations.

9. Your Choices

  • Opt out of marketing texts at any time by replying STOP.
  • Unsubscribe from marketing emails using the link in any email.
  • Request access to, correction of, or deletion of your personal information by contacting us (subject to records we must keep by law).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.

11. Contact Us

MrGreen DC
4302 Connecticut Ave NW, Washington, DC 20008
Phone: (202) 506-5779
Email: info@mrgreendc.com